Our cancellation policy allows you to cancel your order within 24 hours of placement for a full refund. To cancel your order, follow these instructions:

1. Go to https://app.bywinona.com/treatment

2. Select the Treatment tab

3. Select Manage Prescription

4. Select Cancel Current Order

Once your order has been canceled, please allow 7 business days for the refund to be processed.

Please note: You must cancel within 24 hours of placing your order, as we cannot cancel, return, or refund orders once they are shipped.

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