How It Works

When should I adjust my dosage?

When should I adjust the dosage of my HRT?

Written by Ashlie Beiter
Updated over a week ago

Why do I need to verify my ID?

Why does Winona ask for a photo of your drivers license ?

Written by Ashlie Beiter
Updated over a week ago

When is it safe to start HRT?

When is it safe to start HRT? Hormone replacement therapy is an effective treatment recommended by our doctors.

Written by Ashlie Beiter
Updated over a week ago

What's the difference between the patch, pills and body cream?

Written by Ashlie Beiter
Updated over a week ago

Why was I prescribed before speaking with the doctor?

I was told I would get a doctors visit before deciding what will work for me but now I see a prescription is already being filled.

Written by Ashlie Beiter
Updated over a week ago

A complete Winona onboarding process overview

What is the free visit and what does it entail?

Written by Ashlie Beiter
Updated over a week ago

How does Winona address my concerns?

Written by Ashlie Beiter
Updated over a week ago

Can I use my HSA/FSA?

Do you accept insurance or HSA/FSA (health spending accounts or flexible spending accounts)?

Written by Ashlie Beiter
Updated over a week ago

What are the treatment costs?

How much do the Winona hormone treatments cost?

Written by Ashlie Beiter
Updated over a week ago

Can I contact my provider outside of the Winona platform?

Can my doctor call me?

Written by Ashlie Beiter
Updated over a week ago

How can I extend my consultation period?

Written by Ashlie Beiter
Updated over a week ago

I just placed my first order. Why can’t I find it on the website?

Written by Ashlie Beiter
Updated over a week ago

Is this covered by insurance?

Will insurance cover my Winona prescriptions? Can I use my insurance?

Written by Ashlie Beiter
Updated over a week ago

How many healthcare provider check-ups am I supposed to complete?

How often should I be checking in with my Winona doctor?

Written by Ashlie Beiter
Updated over a week ago

Can I return the products or get a refund?

Can I return my products and get a refund?

Written by Ashlie Beiter
Updated over a week ago

Where can I find my order status and tracking information?

Where to find order information and shipment tracking details

Written by Ashlie Beiter
Updated over a week ago

I’m having trouble taking or uploading my picture

I'm having issues uploading my ID or photo

Written by Ashlie Beiter
Updated over a week ago

I’d like to try it - how do I sign up for just a trial?

Written by Ashlie Beiter
Updated over a week ago

Will I speak to a medical provider?

Will I speak to a doctor or physician?

Written by Ashlie Beiter
Updated over a week ago

Do I need a prescription?

Do I need a prescription for Winona products

Written by Ashlie Beiter
Updated over a week ago

Who can use Winona products?

Are these products for me?

Written by Ashlie Beiter
Updated over a week ago

How does it work to get a prescription?

Find out how to get a prescription through Winona

Written by Ashlie Beiter
Updated over a week ago