How It Works

Everything you need to know about getting started with Winona

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22 articles in this collection
Written by Ashlie Beiter

When should I adjust my dosage?

When should I adjust the dosage of my HRT?
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Written by Ashlie Beiter
Updated over a week ago

Why do I need to verify my ID?

Why does Winona ask for a photo of your drivers license ?
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Written by Ashlie Beiter
Updated over a week ago

When is it safe to start HRT?

When is it safe to start HRT? Hormone replacement therapy is an effective treatment recommended by our doctors.
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Written by Ashlie Beiter
Updated over a week ago

What's the difference between the patch, pills and body cream?

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Written by Ashlie Beiter
Updated over a week ago

Why was I prescribed before speaking with the doctor?

I was told I would get a doctors visit before deciding what will work for me but now I see a prescription is already being filled.
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Written by Ashlie Beiter
Updated over a week ago

A complete Winona onboarding process overview

What is the free visit and what does it entail?
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Written by Ashlie Beiter
Updated over a week ago

How does Winona address my concerns?

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Written by Ashlie Beiter
Updated over a week ago

Can I use my HSA/FSA?

Do you accept insurance or HSA/FSA (health spending accounts or flexible spending accounts)?
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Written by Ashlie Beiter
Updated over a week ago

What are the treatment costs?

How much do the Winona hormone treatments cost?
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Written by Ashlie Beiter
Updated over a week ago

Can I contact my provider outside of the Winona platform?

Can my doctor call me?
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Written by Ashlie Beiter
Updated over a week ago

How can I extend my consultation period?

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Written by Ashlie Beiter
Updated over a week ago

I just placed my first order. Why can’t I find it on the website?

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Written by Ashlie Beiter
Updated over a week ago

Is this covered by insurance?

Will insurance cover my Winona prescriptions? Can I use my insurance?
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Written by Ashlie Beiter
Updated over a week ago

How many healthcare provider check-ups am I supposed to complete?

How often should I be checking in with my Winona doctor?
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Written by Ashlie Beiter
Updated over a week ago

Can I return the products or get a refund?

Can I return my products and get a refund?
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Written by Ashlie Beiter
Updated over a week ago

Where can I find my order status and tracking information?

Where to find order information and shipment tracking details
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Written by Ashlie Beiter
Updated over a week ago

I’m having trouble taking or uploading my picture

I'm having issues uploading my ID or photo
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Written by Ashlie Beiter
Updated over a week ago

I’d like to try it - how do I sign up for just a trial?

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Written by Ashlie Beiter
Updated over a week ago

Will I speak to a medical provider?

Will I speak to a doctor or physician?
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Written by Ashlie Beiter
Updated over a week ago

Do I need a prescription?

Do I need a prescription for Winona products
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Written by Ashlie Beiter
Updated over a week ago

Who can use Winona products?

Are these products for me?
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Written by Ashlie Beiter
Updated over a week ago

How does it work to get a prescription?

Find out how to get a prescription through Winona
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Written by Ashlie Beiter
Updated over a week ago