Once the onboarding process is complete and a Winona doctor has determined an HRT treatment plan, prescriptions are sent to the Winona pharmacy for fulfillment.
When the pharmacy receives a prescription request for fulfillment, there is a mandatory 24-hour waiting period to allow for cancellations or last-minute changes to the treatment plan. Typically, the pharmacy will then prepare and ship each order within 1-2 business days. Depending on the state in which a patient resides and the delivery times of the USPS, packages should arrive within 3-5 business days. Winona provides free shipping on all medications.
Patients may opt for expedited shipping options, such as Priority Mail or FedEx Overnight, for an additional fee.
Winona offers the following expedited shipping services:
USPS Priority mail ($15): 2-3 business days
FedEx Ground ($25): 1-5 business days
FedEx Overnight ($50): Next-day service (may not be eligible for Saturday delivery)
For assistance with expedited shipping requests, please contact our Patient Care Team via email at hello@bywinona.com or text at (415) 840-1465.
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