Winona

Learn how to cancel an individual order or refill and receive a refund, as well as how to cancel your subscription with Winona.

Cancellation and Refund Policy

Learn how to communicate with your designated Winona physician.

Communicating with a Winona Doctor

Do doses of hormones ever change with time?

Dose Adjustments with HRT

See when you can expect your Winona packages and what to do in the case of a delayed shipment.

Fulfillment and Shipping Timelines

Why does Winona ask for a photo of your driver's license?

Identity Verification Requirement

Learn about how to pay for your Winona medications and how to submit documentation for possible insurance reimbursement.

Payment Methods, HSA/FSA Funds, and Insurance Documents

Is Winona a subscription? Do I have to manually reorder my prescriptions?

Reordering Products

Learn the key differences between Winona and in-person providers. Discover the unique benefits of our convenient, specialized online care.

The Difference Between Winona's Online Care and In-Person Providers

How do I get started with a treatment plan?

The Winona Onboarding Process

Can I try Winona's HRT before committing to a treatment plan?

Trial Period or Samples

Vegan Considerations

What do I need to know if I'm hesitant to take the full dosages of my prescription HRT?

Why It's Important to Take the Prescribed Dose

Winona Referral Program

Learn about Winona's compounding pharmacies, how their regulated, and how we ensure quality and personalization.

Winona's Compounding Pharmacies

Patient_Care

Learn about the process of getting started with Winona, our policies, what makes us different, and more.

How It Works

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Live Q&As

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Is HRT for me?

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