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Cancelation Policy
Cancelation Policy

What if I decide that I don't want to continue with HRT?

Jo Cullen avatar
Written by Jo Cullen
Updated over a week ago

HRT works best if taken consistently over a long period of time, and your medications can be adjusted after 10 weeks if you're not seeing any positive results.

However, we understand that there times when you may not be able to continue with your treatment plan for various reasons.

As long your medications have not shipped from our pharmacy, you may cancel or pause your medication refills at any time.

If you decide that you do not want to proceed with your HRT treatment plan, you can cancel your Winona subscription here in account settings.

Once you are logged into your account, toggle over to your account name at the the top of the page.

Click on Your Account.
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You will need to press Edit and scroll to the bottom of the page. There you will see a button that says Cancel Subscription.
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If you have any questions regarding our cancelation policy, please contact our Patient Care Team via email at hello@bywinona.com or via text at (415) 840-1465.

If you're ready to start your Winona journey, click the button below. If you're already a Winona patient, click here to access your Patient Portal.

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