To request a prescription change, Auto-Refill must be turned on. Please ensure you push back your refill date, so a refill for your current prescription does not process. Then, you can follow the instructions below to complete a prescription change:
1. Go to https://app.bywinona.com/treatment
2. Select the treatment
3. Select Manage Prescription
4. Under Refill Option, select Request Prescription Change
5. Follow directions to request a prescription change, and get excited to receive your new prescription medication!
Or you can message your physician here, to request a new prescription. Our doctors are always happy to assist you.
Please note: When processing a prescription change, it will deactivate your current prescription, and you will select the date that you would like the new order to be processed. If you would like it to be processed immediately, please select the earliest date available.