Skip to main content
All CollectionsHow It Works
Can I contact my provider outside of the Winona platform?
Can I contact my provider outside of the Winona platform?

Can my doctor call me?

Jo Cullen avatar
Written by Jo Cullen
Updated over 2 years ago

If you need assistance with your Winona treatment plan, you must communicate with your prescribing provider using the platform in your Winona account. Many of our board-certified, licensed providers have other practices that are not affiliated with Winona, so it’s important that any communication about your Winona experience happens via our platform.

Additionally, your provider has direct access to your medical history and treatment details through Winona. With past messages and prescription history also readily available, they will be able to help you more efficiently.

Did this answer your question?