Most of Winona's prescription medications are offered through a convenient subscription service, so you don't have to worry about manually requesting refills.
Because consistent use is important for achieving and maintaining the benefits of HRT, refills are automatically processed every 28 days for a 30-day supply or every 84 days for a 90-day supply, depending on your selected treatment plan. This helps ensure your medications arrive on schedule and minimizes the risk of interruptions in treatment.
Are all prescription medications automatically refilled?
No. Certain prescription medications, such as Vaginal Estrogen Cream and Sildenafil Arousal Cream, are refilled by request only.
Because the frequency of use and how long each prescription lasts can vary, these medications are refilled upon request rather than on a fixed schedule.
To request a refill, simply message your doctor through your Patient Portal or contact our Patient Care team at hello@bywinona.com.
Need a break? Here's how to pause or cancel your subscription.
You can pause or cancel your prescription subscriptions directly through your Patient Portal by following these steps:
Log in to your Patient Portal.
Navigate to Account Settings and scroll to the bottom of the page.
Select Cancel Subscription.
Choose to pause your subscription for 30, 60, or 90 days, or select Continue to Cancel to proceed with cancellation.
Please note that changes to your subscription may not affect orders that have already been processed. If you need assistance canceling a refill that's already processing, please visit our Canceling a Refill article for more information.
If you need to pause your subscription until a specific date, resume a paused subscription, or request an early refill, please message your doctor or contact our Patient Care team at hello@bywinona.com.
What about supplements and skin care products?
Our non-prescription products, including supplements and skincare, are available for one-time purchase or subscription, allowing you to choose the option that works best for you!
You can purchase our supplements and skincare products, as well as manage your non-prescription subscriptions, directly through our Winona Non-Rx Shop.
If you're ready to start your Winona Journey, click the button below. If you're already a Winona patient, click here to access your patient portal.